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Frequently Asked Questions

Where can I give feedback or suggest a feature?

Comment on our plans or suggest something new at our community page.

Can I use CA Flowdock on the desktop?

Yes. CA Flowdock works with all major browsers. Mac OS X and Windows users can also use a CA Flowdock desktop app.

Can I use CA Flowdock on mobile?

Yes, a Flowdock app is available for iPhone, iPad and Android.

The CA Flowdock web UI should also be usable on most mobile platforms. To use it, simply point your mobile browser to flowdock.com/app.

Can I install CA Flowdock on my own server?

No. CA Flowdock is designed to be a highly scalable service that lives in the cloud. We may consider adding the option for very large clients of thousands of users. If you're interested in such an installation, contact sales@flowdock.com.

Is my data secure in CA Flowdock?

All data is written to multiple disks on multiple servers nodes simultaneously. All of our server environments are built from the bottom up to be completely fault tolerant, reliable and resilient. All physical locations are highly protected, and only authorized personnel can access them.

CA Flowdock's data is stored in Amazon Web Services in the US. We have multiple global endpoints to provide users with low latency access to CA Flowdock.

If you want to learn more about the security of your data, don't hesitate to visit our community page.

For an in-depth security review or access to our security team, have a look at the CA Flowdock Enterprise plan.

How can I get news about CA Flowdock?

You can follow us on Twitter, Facebook, LinkedIn. We also write about CA Flowdock on our blog.

Can I export all my data if I decide to stop using CA Flowdock?

Of course. You can export your 1-to-1 messages and flows' contents by opening your Export data page. When you export your data, you'll receive an email message with a link to the data once the export is complete.

Does CA Flowdock have an API?

Yes we do. Check out the CA Flowdock API documentation.