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Integrating Highrise

Highrise is a simple CRM that helps you track customer activities. You can use Highrise's RSS feed to get an activity feed of what happens in Highrise into your flow's team inbox. To set up the integration, follow these steps:

  1. Log in to Highrise, open your Latest activity and copy the URL of the "Feed for latest activity" link:

  2. Under Account & settings, navigate to the My info page and open the API token tab. Combine the Authentication token and URL from step 1 in the following manner:
    https://YOUR_AUTHENTICATION_TOKEN@URL_FROM_STEP_1
    For example:
    https://da21fl15bac220f3d5ba3bc342@yourdomain.highrisehq.com/recordings.atom
  3. Open the flow you want to add your Highrise activity into in CA Flowdock. Open the Inbox Settings from the gear icon next to the flow's name, and click on "Add new" next to RSS feeds. Paste your new URL here and click on "Add feed".

You should now receive Highrise activity into your team inbox.

If you run into any problems, visit our community page for support.

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