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Integrating UserVoice

UserVoice is a service for gathering feedback and providing helpdesk services for your customers.

Integrate UserVoice with CA Flowdock to make UserVoice activity visible in your flow:

  1. Open the flow's Inbox Settings that you want to integrate with UserVoice. You can do so by clicking on the gear icon next to the flow's name.
  2. Hover over the UserVoice section and click on "Add new".
  3. Follow the instructions in the window that pop ups. If you don't see a new window, make sure that your browser is not blocking popup windows.
  4. Choose the UserVoice events that you want to get activity from and click on "Connect".

That's it, you're done. You can change the UserVoice events that you want to follow by clicking on the "Configure" link next to your UserVoice account in the Inbox Settings. If you want to stop receiving notifications from your UserVoice account, simply delete it from your Inbox Settings.

If you run into any problems, visit our community page for support.

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