Privacy Policy

Flowdock was built to make it easy to communicate and collaborate with your team. Your privacy and security are important to us. You can choose what to say and share with your members in flows, but we want you to know that no one outside of your team will be able to access that information.

Rally Software Development Corp. ("Rally") operates the website It is Rally's policy to respect your privacy regarding any information you share or we may collect while operating our website. This document explains how we will use the information that you provide to us via the service.

Information Gathering and Usage

When you register for Flowdock we may ask for information such as your name, email address and self-chosen team or organization name. Flowdock will store your billing information and our third party payment processor will store your payment details. To provide secure credit card processing when ordering, orders placed with Flowdock are processed through a payment gateway which operates under its own privacy policy. Rally uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of other terms of the service, or as otherwise required by law.
  • We transfer information about you if Rally is acquired by or merged with another company. In this event, Rally will notify you before information about you is transferred and becomes subject to a different privacy policy.


Rally takes appropriate precautions to protect our users' information. Access to the production environment is restricted to only authorized personnel. Even though the software has automated tests for every feature, for any problems concerning payments or billing, a warning email is sent to our administrators to quickly track down all the possible concerns. Especially payment-related data is automatically verified before any action is taken. Our fault-tolerant server environment is situated in a commercial, physically protected data center. All traffic is encrypted using secure socket layer technology (SSL) or other encrypted tunnels.


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Rally uses cookies to help Rally identify and track visitors, their website access preferences, and their usage of the website. Certain features of the website, including logging in, do not function properly without the aid of cookies. No personally identifiable statistics are gathered using cookies nor they will be shared with any outside companies without your permission.

Data storage

Rally may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Flowdock. Although Rally owns the code, databases, and all rights to the Flowdock application, you retain all rights to your data. When you use the messaging or file upload features of Flowdock, the data you submit is retained on our third-party data center's servers and is encrypted at rest. Rally does not access or use this data for any purpose other than providing the service, but you should be aware that this data could be disclosed in legal proceedings or investigations or as otherwise required by applicable law.


Rally may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate terms of the service. It may be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person, or as otherwise permitted or required by law.


Although most changes are likely to be minor, Rally may change its Privacy Policy from time to time, and in Rally's sole discretion. All changes will be published at this web address. For any more significant changes in how we treat personal information, we will notify users by sending a notice to the email address specified in the email that you have provided or by placing a prominent notice on our site or blog. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


Any questions about this Privacy Policy should be addressed to This email address reaches the current Flowdock development team.